Privacy Policy

DIAMANTOJ MÉXICO wishes to inform the users of our website diamantesguadalupanos.com (hereinafter, the “Website”) and its clients of this additional information regarding data protection (hereinafter, “Privacy Policy”), in which we provide, in a transparent and simple manner, all the information about the processing we carry out with your personal data, the purposes for which we process them, and the rights you may exercise.

1. WHO ARE WE AND HOW CAN YOU CONTACT US?

The company responsible for the processing is DIAMANTOJ MÉXICO (hereinafter, “Diamantoj”), incorporated in accordance with Mexican legislation.

If you have any questions about the processing we carry out of your personal data, you can contact us via email: info@diamantoj.com

2. WHAT IS PERSONAL DATA AND PROCESSING?

Personal data is any information regarding an identified or identifiable natural person. An identifiable natural person is considered to be any person whose identity can be determined, directly or indirectly, in particular by an identifier, such as a name, an identification number, location data, an online identifier, or one or several elements specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of said person.

Processing of personal data is any operation or set of operations that we perform on your personal data, such as, for example, the collection, recording, storage, use, and disclosure of your data.

3. WHAT PERSONAL DATA DO WE COLLECT AND FOR WHAT PURPOSE?

In order to properly carry out the data processing described in this Privacy Policy, we need to collect certain information about you. Below, you will see the specific personal data we may collect from clients and users through the various channels of interaction and communication of DIAMANTOJ MÉXICO, classified by processing activity:

Management of the contact form: Processing and responding to inquiries, questions, or requests for information submitted by users through the contact form available on the Website. First and last name, email, and phone number. Management of the contractual relationship with clients: Properly processing the contracting of a service. Managing the effective payment for services. Managing any incidents related to the contracted service. Exercising appropriate actions in cases of non-compliance by the client with their obligations. First and last name, DNI, NIE, Passport, date of birth, gender, address, email, phone number, payment method, contracting history, communications and/or interaction maintained with DIAMANTOJ MÉXICO through the communication channels of DIAMANTOJ MÉXICO. Management of personnel selection processes: Assessing the applicant's suitability for the position and, where applicable, managing their CV and considering it for potential selection processes. First and last name, birth details, address, identity document (DNI/Passport/NIE), email, phone number, image, information contained in the curriculum vitae such as academic record, professional experience, degrees, certifications, skills, recommendations, etc. Analysis of use, functionality, and management of the website: Recognizing the user when they return to the website. Maintaining security and protecting the Website from malicious use. Adapting the Website to the type of device used. Adapting the Website to the customization criteria chosen by the user and remembering them. Analyzing the most common uses of the Website, assessing the effectiveness of its layers, detecting the dates/times of highest user traffic, and detecting browsing patterns. Studying possible improvements to the Website to optimize usability and user experience on the web and implementing them. Displaying the correct content of the Website and the content requested by the user at all times. Information about your use and browsing of the Website (web page from which you access the Website, details of those visits, initiated and abandoned processes, IP address, type of device from which you access, time spent on the Website, etc.). Maintenance of up-to-date suppression lists to avoid being contacted: Maintaining a suppression list with the confirmation of those users who have requested the deletion of their personal data or objected to the processing of their personal data. First and last name. Email.

4. THROUGH WHICH CHANNELS DO WE COLLECT YOUR PERSONAL DATA?

At DIAMANTOJ MÉXICO, we only collect and process information that you provide to us through the following means:

  • Contact form available on the Website or through customer service;

  • When sending us your curriculum vitae;

  • When contracting any of our services;

  • Interaction with DIAMANTOJ MÉXICO carried out by the user through the Website.

5. WHAT RIGHTS CAN YOU EXERCISE?

1. Right of Access

You have the right to know if DIAMANTOJ MÉXICO is processing your personal data and, if so, the right to know what data is being processed.

2. Right to rectification

You have the right to modify any of your data that is inaccurate or incomplete. To do so, you must indicate which data you wish to modify and provide appropriate proof.

3. Right to object

In legally provided cases, you may object at any time, for reasons related to your particular situation, to our processing of your data. In our case, you may object to all our processing, except for the maintenance of suppression lists, as it is a legal obligation of DIAMANTOJ MÉXICO. Regarding the processing of Management of the contractual relationship with clients and Management of personnel selection processes, please remember that your opposition to these processes will make it impossible for DIAMANTOJ MÉXICO to provide you with the requested service. For all other processing whose legal basis is your consent, you may always object to them and/or withdraw your consent.

4. Right to erasure

This right allows for the cancellation of your personal data. This does not mean that your data will be completely deleted, but rather that your data will be kept blocked in a way that prevents its processing, without prejudice to its availability to public administrations, judges, and courts to address potential liabilities that may have arisen as a consequence of the processing during the statute of limitations period for the latter.

5. Right to data portability

You have the right to receive and/or transfer to another data controller other than DIAMANTOJ MÉXICO those personal data that concern you and that you have provided to us.

6. Right to restriction of processing

You have the right to request that we suspend the processing of your data when (i) you have contested the accuracy of your data, while DIAMANTOJ MÉXICO verifies said accuracy; or (ii) you have exercised your right to object to the processing of your data, while it is verified whether the legitimate reasons of DIAMANTOJ MÉXICO override yours as the data subject. Similarly, this right allows you to request that DIAMANTOJ MÉXICO store your personal data when (i) the data processing is unlawful and, as the data subject, you object to the deletion of your data, requesting instead a limitation of its use; or (ii) DIAMANTOJ MÉXICO no longer needs your personal data for the purposes of processing, but you need them for the formulation, exercise, or defense of claims.

You may exercise your rights at any time by sending your request to the following email address: info@diamantoj.com. Likewise, we inform you that if you believe that DIAMANTOJ MÉXICO has not properly satisfied the exercise of your rights, you may file a claim with the Spanish Data Protection Agency (AEPD) by visiting their website at http://www.aepd.es.

6. WHAT PROCESSING DO WE PERFORM WITH YOUR DATA?

In order to inform you transparently and in detail about the purposes for which we process your data, we have separated the information regarding each process into independent tables. Thus, you will be able to find all the specific information for each of the processing activities we carry out with your data in their corresponding table individually. Each descriptive table of the corresponding processing activities contains the following information:

  • For what purposes do we process your data? In this column, we explain the purposes for which we process your personal data.

  • On what legal basis do we process your data? This column explains the legal basis or justification that allows us to process your personal data lawfully. Data protection regulations require us to carry out the processing of your data on a legal basis or justification that legitimizes said processing. Thus, to process the personal information of our users and clients, we can rely on different legal bases or justifications depending on the processing we carry out. The legal bases for the processing of your personal data may be:

  • Legal obligation: DIAMANTOJ MÉXICO acts as the controller of your data, and therefore, must comply with a series of obligations imposed by accounting, tax, consumer, and data protection regulations, etc. In those cases where the legal justification for any of our processing is compliance with a legal obligation, users will not be able to object to said processing.

  • Execution of a contract: At the moment you contract one of our services, in order to comply with the obligations established in the contract, we need to collect and process your personal data. Therefore, your refusal to provide us with the personal data that is necessary will imply the impossibility of you contracting the services offered by DIAMANTOJ MÉXICO.

  • Your consent: In the event that DIAMANTOJ MÉXICO wishes to carry out any processing of your data whose legal justification cannot be based on the legal basis explained above, such as when contacting us through our customer service, we will previously request your consent for said processing. In any case, we inform you that in such cases, you will always be able to withdraw your consent at any time.

  • How long do we store your data? This column provides guidance on how long your data will be kept. The retention period will in any case depend on the processing carried out on your personal information. You should keep in mind that certain regulations may oblige us to keep specific user data for a certain period of time.

  • What are your rights when you provide us with your data? This column describes the rights you can exercise regarding your personal data depending on the processing carried out on them. Just as we explain in point 5 of this Privacy Policy, you should take into account that depending on the legal basis that legitimizes the processing of your data, your rights may be limited.

Below, you will find a more detailed description of the different processing activities that DIAMANTOJ MÉXICO carries out with your personal data:

1. Management of the contact form

For what purposes do we process your data? To process and respond to inquiries, questions, or requests for information sent by users through the contact form available on the Website.

On what legal basis do we process your data?

User consent. How long do we store your personal data? The interested party's personal data will be processed by DIAMANTOJ MÉXICO for as long as it is necessary to effectively manage the user's request or until they exercise their right to erasure or objection. Subsequently, the personal data provided will be kept blocked for the legally stipulated statute of limitations period for any actions that may arise. Once the maximum retention period for the personal data is reached, DIAMANTOJ MÉXICO will delete the user's personal data. What are your rights and how can you exercise them? You may exercise the rights described in section 5 of this Privacy Policy, as stipulated in said section.

2. Management of the contractual relationship with clients:

For what purposes do we process your data?

Properly processing the contracting of a service. Managing the effective payment for services. Managing any incidents related to the contracted service. Exercising appropriate actions in cases of non-compliance by the client with their obligations.

How long do we store your personal data? Your personal data will be processed while the service provision contract signed by DIAMANTOJ MÉXICO and the client is in force. Subsequently, the personal data provided will be kept for the legally stipulated statute of limitations period for any actions that may arise as a result of or in relation to the contract signed by DIAMANTOJ MÉXICO and the client. Once the maximum retention period for the data is reached, DIAMANTOJ MÉXICO will anonymize or delete the personal data. What are your rights and how can you exercise them? You may exercise the rights described in section 5 of this Privacy Policy, as stipulated in said section.

3. Management of personnel selection processes

For what purposes do we process your data? To assess the job application submitted by the user through the Website and, where applicable, to manage their CV and consider it in potential selection processes. On what legal basis do we process your data? The candidates' consent. How long do we store your personal data?

The data provided will be kept until the position is filled, for 5 years from the moment they were collected or provided by the candidate, or until the latter exercises their right to objection or erasure or withdraws their consent. Once the maximum retention period for the data is reached, DIAMANTOJ MÉXICO will delete the job applicant's personal data.

What are your rights and how can you exercise them? You may exercise the rights described in section 5 of this Privacy Policy, as stipulated in said section.

4. Analysis of use, functionality, and improvement of the Website

For what purposes do we process your data?

Recognizing the user when they return to the Website. Maintaining security and protecting the Website from malicious use. Adapting the Website to the type of device used. Adapting the Website to the customization criteria chosen by the user and remembering them. Analyzing the most common uses of the Website, assessing the effectiveness of its layers, detecting the dates/times of highest user traffic, and detecting browsing patterns. Studying possible improvements to the Website to optimize usability and user experience on the web and implementing them. Displaying the correct content of the Website and the content requested by the user at all times.

On what legal basis do we process your data?

User consent. How long do we store your personal data? We will store your personal data for the period that each type of cookie requires or until you withdraw your consent or exercise your right to objection. Once the maximum retention period for the personal data is reached, DIAMANTOJ MÉXICO will anonymize or delete the user's personal data, unless it must keep them for compliance with legal obligations for the period stipulated therein. What are your rights and how can you exercise them? You may exercise the rights described in point 5 of this Privacy Policy, as stipulated in the aforementioned section. You can also parameterize the use of cookies through the Internet browser you use to browse the Website. 5. Maintenance of up-to-date suppression lists to avoid being contacted

          For what purposes do we process your data?

To maintain a suppression list confirming those users who have requested the erasure of their data or their objection to the processing thereof. On what legal basis do we process your data? Legal obligation: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, requires us to respect your rights and maintain evidence of our compliance with your request to exercise the right to erasure. For how long do we keep your personal data? We will keep your personal data for the period legally provided for the filing of any claim in relation to our effective or deficient response to the right of erasure or objection you have exercised. Once the maximum retention period for the data has been reached, DIAMANTOJ MÉXICO will delete the user's personal data. What are your rights and how can you exercise them? The rights described in section 5 of this Privacy Policy are limited as this processing is based on a legal obligation.

7. TO WHOM DO WE DISCLOSE YOUR DATA?

DIAMANTOJ MÉXICO may disclose users' personal data to companies within the same DIAMANTOJ MÉXICO corporate group to process, manage, or evaluate the job application submitted by users and to take their CVs into account in potential selection processes.

Likewise, it is possible that we may disclose your personal data to other third parties, upon legal request or a basis that legitimizes the communication:

  • Legal advisors

  • Courts and Tribunals

  • Tax Administration

  • Government and Public Administration bodies

  • State Security Forces and Corps

  • Spanish Data Protection Agency

Furthermore, we may disclose your personal information in the following cases:

  • If we, or substantially all of our assets, are acquired by a third party, in which case the personal data we hold about our users and customers will be one of the transferred assets. Any such operation will be informed and communicated in advance.

  • To protect the safety and rights of our staff, our users and customers, and our information systems. This includes exchanging information with law enforcement agencies or courts in cases of fraud detection, identity theft, or any other illicit use, processing, or act.

DIAMANTOJ MÉXICO does not provide for any transfer of personal data outside the European Economic Area.

8. WHO CAN ACCESS YOUR DATA?

DIAMANTOJ MÉXICO informs clients and users that we work with third-party providers whose services are necessary for the correct functionality and security of our information systems and who, due to the exercise of their activity, may have access to your data. This is the case, for example, of providers who help us improve and optimize our corporate websites or providers of maintenance and communication services for our databases, information systems, and data storage.

9. IS YOUR DATA SECURE?

In order to ensure fair and transparent processing of your personal information, we will adopt appropriate procedures, which will include the implementation of technical and organizational measures that take into account potential risks and correct any inaccuracy identified in the personal data processed, so that the risk of any error is minimized, processing your data fairly and securely.

All the information you provide to us is stored on secure servers. Unfortunately, the transmission or communication of information via the internet is not completely secure. Thus, once we have received all your information, we will use strict security procedures to try to prevent any unauthorized access.

Likewise, we will ensure that our service providers also enjoy adequate security standards for the protection of the personal data to which they have or may come to have access, in accordance with the data protection legislation applicable at any given time.

10. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may change over time due to potential changes in criteria followed at any given time by the Spanish Data Protection Agency or other supervisory authorities, legislative modifications that may take place, and judicial pronouncements that may be applicable to this privacy policy. DIAMANTOJ MÉXICO therefore reserves the right to modify this Privacy Policy in order to adapt it to such criteria, as well as to new judicial or legislative developments.